You need to outsource some of your responsibilities because your business is booming. Additionally, you want to pick a firm that operates a little closer to your home. So, we’ve put up a list of the top ten outsourcing firms in the USA.
These firms are ranked in no particular order.
Helpware: A Lexington, Kentucky-based provider of business process outsourcing services. They consistently receive ratings of around 4.8 stars, making them one of the best. The minimal project size is around $5K, yet the average hourly fee is less than $25.
Their business basically creates specialized teams that share their skills 50/50 between the back office and customer support. Helpware is headquartered in the USA but has offices in Kyiv, Manila, and Guadalajara.
Peak Support: A sizable outsourcing firm situated in the USA that was established in 2015 and offers a range of outsourcing services to companies throughout the world. Customer service and other business process outsourcing services are among their main offerings. They provide services to the gaming, software, and e-commerce sectors and the retail sector. If you manage a medium-to-large e-commerce or IT company with a variety of commercial operations, they may be an excellent outsourcing alternative.
Services include Customer service, technical assistance, Sales activities, and back-office duties.
Cost: Depending on the needs of the client, Peak Support charges a set monthly price or an hourly fee.
Smith. AI: A California-based outsourcing company that can provide virtual receptionist services over the phone, chat, SMS, and Facebook. They can assist you with things like message-taking and customer service. Because answering services don’t require as much specialized training, they often serve practically all industries.
Servicesinclude Virtual receptionists, Messaging, and chat services on the web.
Cost: Smith.AI answering service plans start at $210 per month, which includes 30 conversations over the phone.
Outsourcing Buddy: A Florida-based outsourcing company offering comprehensive services to cater to various outsourcing needs. It can cater to diverse outsourcing needs and provide end-to-end solutions
Remote Co-Worker: You can hire virtual office assistants from this BPO company on a part-time or full-time basis, and it is situated in the US. Additionally, they provide bilingual assistants that are fluent in both Spanish and English. What services are offered by virtual assistants? You can concentrate on more crucial management activities by using these visual aides to handle routine, fundamental office tasks.
Services offered by their VAs include Sales, billing, bookkeeping, Back-office support, technical support and Customer service.
Cost: Depending on the amount of work you need to be done, you may expect to pay one virtual assistant between $6 and $9 per hour.
Firm’s Desk: A reputable company with a New York base that offers its clients back-office assistance and customer support services. They concentrate on offering established companies with respectable operations top-notch outsourced services. Their services could be costly for a startup with modest operations.
Services include Customer service, Back-office assistance, and technical assistance.
Cost: Each person’s monthly service fee begins at $1499.
Uassist.ME: A Miami-based virtual assistant service, may assist you by handling administrative and creative service responsibilities on your behalf. They provide services to the E-commerce, real estate, marketing, and legal sectors. They will offer you a virtual assistant on a part-time or full-time basis, similar to Remote Coworker.What virtual helpers are capable oftask administration, website creation, E-commerce assistance with graphic design, Facebook management
Cost: Uassist does not bill its clients on an hourly basis, in contrast to the majority of outsourcing companies. You would have to spend $1798 per month for a virtual assistant who works full-time, while you would have to pay $1059 each month for a part-time virtual assistant.
Perfect Data Entry: It is a Florida-based data entry outsourcing business, as the name would imply. They solely concentrate on offering data entry solutions, but they can assist you with a wide range of data entry solutions, from straightforward data entry to complex processing jobs like data mining, cleansing, capturing, etc.
Services include Data processing and entry, generating leads, Data enrichment, and mining
Cost: They charge $5 per hour for data input services. Additionally, a free trial is now available.
Kareo: A BPO firm established in California that offers cloud-based medical technology solutions to healthcare clients.Their core service is a medical technology platform called Kareo, which can assist you in simplifying numerous duties associated with serving healthcare clients. Kareo Clinical, Kareo Billing, and Kareo Engage are among the products they have created.
Services include Care delivery, Insurance compensation, Patient involvement, Patient gathering, and Billing administration.
Cost: They include several tailored plans for both physician and non-physician healthcare providers. On Kareo’s official website, you can also schedule a demo.
In conclusion, the top 10 outsourcing companies represent the leading players in the industry, providing comprehensive solutions to businesses seeking to optimize their operations and enhance efficiency. These companies have demonstrated excellence in their services, client satisfaction, and industry reputation.
Clients who choose to work with these top 10 outsourcing companies can expect professionalism, reliability, and a results-driven approach. These companies have established themselves as trusted advisors, offering strategic guidance and customized solutions that align with their client’s goals and objectives.
Overall, the top 10 outsourcing companies have proven their ability to provide comprehensive outsourcing solutions that drive business growth and success. With their strong track records, exceptional customer satisfaction, and a focus on delivering value, these companies continue to lead the way in the outsourcing industry and are poised to help businesses achieve their outsourcing goals effectively.